0191 226 3440
(open everyday 9am - 9pm)
PROPS is a specialist service for people whose lives are affected by someone else’s alcohol or drug use.
We create a safe place for you to voice your concerns, offload your worries, and manage your emotions.
Volunteering can make a real difference to your life and the lives of those around you.
We offer support to help you cope with difficult situations and behaviours.
A specialist service for young people aged 5 to 18 years old living in Newcastle and North Tyneside.
Our tailored approach ensures you’ll receive the support that meets your specific needs.
Multi-service and bespoke in-house courses to give a solid understanding of CRA, ACRA and CRAFT.
Keep up to date with our latest fundraising events.
Our work is only possible due to the support we receive from a wide range of sources.
We understand that one shoe does not fit all, your needs are at the heart of all the work we do.
We create a safe and neutral place for you to voice your concerns, offload your worries, and manage your emotions.
The support you need is all made available at your pace and in your time.
Please contact us for more information.
We offer one to one support to everyone seeking help from our services.
This is an opportunity for you to meet with a member of our team and discuss the concerns you have around alcohol and drug use within your family. We will help you to identify what support you feel is right for you.
Contact us to arrange an appointment at a venue of your choice, where you feel most at ease. This could be at home, in our offices, in a community venue or online.
Whatever challenges you are facing, it is always worth remembering you are not alone and someone else may have similar experiences and feelings to you.
We encourage people to learn from one another and share experiences. We provide regular opportunities for people to support each other in a relaxed setting.
We offer both educational and social groups which are facilitated by an experienced family intervention worker or trained volunteer. Our team will help you identify the right support for you.
Contact us today and we will help you to identify the best support for you and your family.
Our support sessions will help you to manage the situations you are faced with in your family.
– Alcohol and drug education– Staying safe– Dealing with crisis– Harm minimisation– Understanding the recovery journey– Relapse prevention– Post-Acute Withdrawal (PAWS)– Helping you to maintain your health and wellbeing
Caring for someone who uses alcohol or drugs can have a huge impact on your life; emotionally, mentally, and physically. We know how demanding caring can be and actively encourage taking time out.
Taking a break gives you time to look after yourself and stops you becoming exhausted and run down. Taking time for you enables you to recharge your batteries, re-energize yourself to approach situations positively and helps you to support your family member effectively.
We believe that self-care is not an optional extra. It is vital that you take the time to look after YOU. We provide different opportunities to enable you to do so, including:
We also can help you to discover and try out new hobbies and interests online or in your own community.
Contact us for more information.
You can call PROPS on 0191 226 3440 to speak to somebody any time between 9.00am to 9.00pm every day, including weekends and bank holidays.
If the line is busy, please leave your name and contact details and we will call you back.
You can leave us a message to request a call back at a safe and convenient time via the website here.
If you are contacting us via the website your message will be picked up on Monday, or Tuesday if it is a bank holiday weekend.
You can send us a message on WhatsApp to 07791 246049 to chat somebody any time between 9.00am to 9.00pm every day, including weekends and bank holidays.
If you message us after 9.00pm we will reply the next day.
