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Meet the team

Claire Hagelburg

Volunteer and Carer Lead

My name is Claire I have worked for PROPS for just over a year as a Family Intervention Worker on Project Adder.  Prior to this I volunteered for 2 years as a Placement Counsellor. After a fantastically funny and face aching Christmas party I decided I needed to work here.

I am by nature a positive and enthusiastic person, who enjoys supporting others.  I love a good puzzle, working out how and why is like catnip to me.

I adore Stephen King; his books are amazing! I am also a fan of Jane Austin and read Persuasion every year, I constantly find new things to love about it. 

I have a dog called Tye who was one of the best things to come into my life! There is nothing better than heading out in the car with him and exploring what our wonderful North East area has to offer.

Emma Fenwick

Family Intervention Worker

Hi, I’m Emma, I joined the PROPS team in September 2023, and I’m a Family Intervention Worker.

Prior to this I spent over 16 years with South Tyneside council in varying roles within Children’s Services, including Early Years, Youth Offending and The Safeguarding Teams.

I have always been passionate and dedicated to my work with children and families and feel very privileged to be able to work alongside such professional, caring and motivated individuals within the PROPS team.

I always stand by the saying “A problem shared is a problem halved” and carry this with me every day in my work. I am always here to listen, guide and support our PROPS families and feel very privileged to help in any way I can.

I am open and approachable and always have a great sense of fun in everything I do.

I have a terrible sense of direction and will often find myself lost and phoning for assistance much to the enjoyment of my friends and colleagues…

I am a super proud mam of three teenagers and feel this is my greatest achievement in life. I adore my family and love spending time with them all.

In my spare time I enjoy being with friends and spending time away in the Lake District, my favourite place in the world, and of course there is always a giggle when Emma is around.

Well, that is me, and I look forward to many happy years and adventures with the PROPS Team.

Claire Hagelburg

Volunteer and Carer Lead

My name is Claire I have worked for PROPS for just over a year as a Family Intervention Worker on Project Adder.  Prior to this I volunteered for 2 years as a Placement Counsellor. After a fantastically funny and face aching Christmas party I decided I needed to work here.

I am by nature a positive and enthusiastic person, who enjoys supporting others.  I love a good puzzle, working out how and why is like catnip to me.

I adore Stephen King; his books are amazing! I am also a fan of Jane Austin and read Persuasion every year, I constantly find new things to love about it. 

I have a dog called Tye who was one of the best things to come into my life! There is nothing better than heading out in the car with him and exploring what our wonderful North East area has to offer.

Claire Hagelburg

Volunteer and Carer Lead

My name is Claire I have worked for PROPS for just over a year as a Family Intervention Worker on Project Adder.  Prior to this I volunteered for 2 years as a Placement Counsellor. After a fantastically funny and face aching Christmas party I decided I needed to work here.

I am by nature a positive and enthusiastic person, who enjoys supporting others.  I love a good puzzle, working out how and why is like catnip to me.

I adore Stephen King; his books are amazing! I am also a fan of Jane Austin and read Persuasion every year, I constantly find new things to love about it. 

I have a dog called Tye who was one of the best things to come into my life! There is nothing better than heading out in the car with him and exploring what our wonderful North East area has to offer.

Emma Fenwick

Family Intervention Worker

Hi, I’m Emma, I joined the PROPS team in September 2023, and I’m a Family Intervention Worker.

Prior to this I spent over 16 years with South Tyneside council in varying roles within Children’s Services, including Early Years, Youth Offending and The Safeguarding Teams.

I have always been passionate and dedicated to my work with children and families and feel very privileged to be able to work alongside such professional, caring and motivated individuals within the PROPS team.

I always stand by the saying “A problem shared is a problem halved” and carry this with me every day in my work. I am always here to listen, guide and support our PROPS families and feel very privileged to help in any way I can.

I am open and approachable and always have a great sense of fun in everything I do.

I have a terrible sense of direction and will often find myself lost and phoning for assistance much to the enjoyment of my friends and colleagues…

I am a super proud mam of three teenagers and feel this is my greatest achievement in life. I adore my family and love spending time with them all.

In my spare time I enjoy being with friends and spending time away in the Lake District, my favourite place in the world, and of course there is always a giggle when Emma is around.

Well, that is me, and I look forward to many happy years and adventures with the PROPS Team.

Claire Hagelburg

Volunteer and Carer Lead

My name is Claire I have worked for PROPS for just over a year as a Family Intervention Worker on Project Adder.  Prior to this I volunteered for 2 years as a Placement Counsellor. After a fantastically funny and face aching Christmas party I decided I needed to work here.

I am by nature a positive and enthusiastic person, who enjoys supporting others.  I love a good puzzle, working out how and why is like catnip to me.

I adore Stephen King; his books are amazing! I am also a fan of Jane Austin and read Persuasion every year, I constantly find new things to love about it. 

I have a dog called Tye who was one of the best things to come into my life! There is nothing better than heading out in the car with him and exploring what our wonderful North East area has to offer.

Claire Hagelburg

Volunteer and Carer Lead

My name is Claire I have worked for PROPS for just over a year as a Family Intervention Worker on Project Adder.  Prior to this I volunteered for 2 years as a Placement Counsellor. After a fantastically funny and face aching Christmas party I decided I needed to work here.

I am by nature a positive and enthusiastic person, who enjoys supporting others.  I love a good puzzle, working out how and why is like catnip to me.

I adore Stephen King; his books are amazing! I am also a fan of Jane Austin and read Persuasion every year, I constantly find new things to love about it. 

I have a dog called Tye who was one of the best things to come into my life! There is nothing better than heading out in the car with him and exploring what our wonderful North East area has to offer.